Question 1

How do I make returns?

Accepted Answer

With more than 150 Sunglass Hut locations in Australia and 20+ across New Zealand, you can find a store near you in the country that you purchased from to return or exchange in person within 30 days. Sunglasshut.com purchases may not be returned to a Sunglass Hut concession inside of Myer. If a purchase was made at www.myer.com.au please refer to ++[www.myer.com.au](https://www.myer.com.au/)++ for return instruction.  
Full details on our return policy can be found [here](https://www.sunglasshut.com/au/returns)

Question 2

Can I do Click & Collect?

Accepted Answer

Click \& Collect will be available at selected locations, check for service availability in your area within the checkout. We remain open 24/7 online at www.sunglasshut.com. Stay healthy and keep looking forward to sunny skies ahead.

Question 3

What if I want to buy a pair as a gift?

Accepted Answer

Sunglass Hut gift cards can be used to purchase merchandise online at sunglasshut.com, or at our store locations excluding our Myer concession stores. They can be used to make a full or a partial payment of an order, including merchandise and any taxes and shipping costs. If your gift card falls short, you can make up the balance with a valid credit card. Please note that our Gift Cards have a 3 year expiry date

Question 4

How can I check the status of my order?

Accepted Answer

You can always click here and check, anytime: [https://www.sunglasshut.com/au/status](https://www.sunglasshut.com/au/status)

Sunglass Hut Townsville Shopping CentreTownsville Stockland Mall